Frequently Asked Questions

Everything you need to know about our organic tea blends and delivery.

Are Numi tea bags compostable?

Yes, our tea bags are made from Non-GMO verified Manila hemp cellulose and are fully compostable. We do not use plastic or nylon in our tea bags.

Is your tea organic and non-GMO?

Absolutely. All Numi teas are USDA Certified Organic and Non-GMO Project Verified to ensure the highest quality and purity for our customers.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order ships.

What is your return policy?

As we sell food products, we cannot accept returns on tea. However, if your order is damaged or incorrect, please contact our support team within 30 days for a replacement or refund.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and Canada. We are working on expanding our reach to international tea lovers soon.

How should I store my tea to keep it fresh?

To maintain flavor and potency, store your tea in a cool, dry place away from direct sunlight, moisture, and strong odors.